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General Terms and Conditions (GTC) of EcoTekFutura

1. Contracting party

Based on these General Terms and Conditions (GTC), a contract is concluded between the customer and

EcoTekFutura
Sybelstr. 60

10629

Berlin Germany

Tel.: +49 (0) 1723211398
Email: ecotekfutura@gmail.com

Managing Director: Rosario Nagero
VAT identification number: 84.795613265

hereinafter referred to as the provider, the contract is concluded.

2. Subject matter of the contract

This contract governs the sale of new goods in the field of [e.g., sustainable technology products, accessories, spare parts] through the provider's online shop. The details of the respective products can be found in the corresponding product descriptions on the offer page.

3. Conclusion of contract

The contract is concluded exclusively in electronic commerce via the shop system. The offers presented represent a non-binding invitation to submit an offer through a customer order, which the provider can then accept.

The ordering process includes the following steps:

  1. Selection of the product in the desired specification (e.g. size, color, quantity)

  2. Adding the product to the shopping cart

  3. clicking the "Order" button

  4. Entering the billing and delivery address

  5. selection of payment method

  6. Review and processing of the order and all entries

  7. Clicking the button "Order with payment"

  8. Receipt of a confirmation email about receipt of the order

The contract is concluded when an order confirmation is sent by email. The automatically generated order confirmation does not constitute a legally binding declaration of acceptance. The contract is also concluded when the goods are sent or the service is provided.

4. Retention of title

The goods remain the property of the provider until full payment has been made.

5. Prices, Shipping Costs, and Return Costs

(1) All prices are final prices and include VAT.

(2) The following shipping costs apply once per order:

Germany:

  • 1–5 items: € 8.50

  • 6–11 items: € 11.00

  • 12–22 items: € 13.00

  • 23–45 items: € 23.50

  • 46–75 items: € 29.50

International:

  • 1–5 items: € 15.00

  • 6–11 items: € 19.00

  • 12–22 items: € 25.00

  • 23–45 items: € 31.00

  • 46–75 pieces: € 49.00

(3) In the case of partial deliveries, the shipping fee is only charged once.

(4) If a right of withdrawal exists and is exercised, the customer shall bear the costs of return shipment.

6. payment

The following payment methods are available:

  • credit card

  • PayPal

  • advance payment

7. Delivery and Shipment Tracking, Shipping Costs, and Return Costs

  1. Shipping will be carried out within X business days after payment is received.

  2. After shipping, the customer will receive a tracking number to monitor the status of the order online.

  3. If a product is unavailable, the customer will be promptly informed and will have the option to choose between a later delivery or a refund.

8. Right of withdrawal

  1. Customers have the right to cancel their order within 7 days without giving any reason.

  2. To exercise the right of withdrawal, the Customer must send an unambiguous declaration by e-mail to ecotekfutura@gmail.com.

  3. Detailed information on returns and refunds can be found in our cancellation policy.

9. Warranty and Liability

  1. The statutory warranty rights apply.

  2. The provider is not liable for damages resulting from improper use of the products.

10. Data Protection

  • Information on how we handle personal data is set out in our privacy policy.

11. Final provisions

  1. The law of the Federal Republic of Germany applies.

  2. If any provision of these terms and conditions is invalid, the validity of the remaining provisions shall not be affected.

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