Question 1

How can I track my order?

Accepted Answer

You can track your order by logging into your account on our website and navigating to the Order History section. There you will find detailed information about the status and tracking details of your order.

Question 2

What should I do if my delivery is missing?

Accepted Answer

If your delivery is missing, please contact our customer support team immediately with your order details. We will investigate the incident and endeavour to resolve the issue as quickly as possible so that you receive your order.

Question 3

What is your return policy?

Accepted Answer

Our return policy allows you to return items within 7 days of receipt for a full refund. Please ensure that items are unused and in their original packaging. Contact our customer support to initiate the return process.

Question 4

Do you offer international shipping?

Accepted Answer

Yes, we offer international shipping to various countries.
During the checkout process, you can select your delivery country and shipping costs will be calculated based on your location.

Question 5

What are your terms of use?

Accepted Answer

Our Terms of Use set forth the rules and regulations for the use of our website. By accessing our website, you agree to abide by our terms and conditions. Please visit the Terms of Use page of our website for detailed information.

Question 6

How can I track my order?

Accepted Answer

Once your order has been dispatched, you will receive a shipping confirmation via email. This contains a tracking number that you can use to check the status of your delivery online at any time.